Shipping & Returns

Shipping Policy for bespoke Claddagh Rings made to order items - 4-6 weeks

Shipping Policy for items in stock

Ireland & Northern Ireland – 5-7 Business Days – Complimentary

Europe - 5-10 Business Days – Complimentary

USA – 10+ Business Days – Complimentary

UK - 5-10 Business Days – Complimentary

Rest of the World - 10+ Business Days - Complimentary

International orders placed may be subject to customs duties and import taxes. These charges are outside of our control and are the responsibility of the recipient.

Delivery

Our deliveries are shipped and tracked by An Post & UPS.

Please provide an email address and mobile number to ensure fast and efficient delivery. Once your order is sent we will contact you with your tracking number.

Dispatch

For items in stock, we will process and dispatch orders within 48 hours of order placement. In the event that a jewellery piece is not available, we will contact you via email. 

What if I’m not happy with my Oscar Graves order? Returns Policy…

Oscar Graves operates a 30-day refund or exchange policy on all it’s fine jewellery pieces. To avail of our returns policy, all pieces must be returned in their original condition and packaging, unworn and accompanied by proof of purchase.

Oscar Graves are not responsible for any pieces lost in transit whilst being returned to us. Oscar Graves advises all our patrons to return your piece by registered post to help record the action and to also cover any potential loss or damage incurred.

We will inform you within 7 days via email or phone call when your return piece reaches us to advise on all your options available.

Return Cost

Oscar Graves will cover the return costs for pieces received in a faulty condition. We do not cover returns cost due to change of mind.

I have another question.

Please don't hesitate to get in touch, our team are willing to help with whatever question you may have. Email us at sales@oscargraves.com